What To Do During An HVAC Emergency
5 min read
Important steps homeowners should take before professional help arrives.
Stay safe first
If you smell gas or suspect carbon monoxide, leave the home immediately and call for help from outside. Do not flip switches or relight anything. For burning smells or sparks, shut off the system at the breaker.
Shut it down and document
For leaks or strange noises, turn the system off to prevent further damage, then note what you saw, heard, or smelled. That information helps a technician arrive prepared.
Call for 24/7 service
HVAC emergencies rarely happen at convenient times. A no-heat night in winter or a dead AC in a heat wave both qualify; our team is available around the clock.
Need a hand from a pro?
Our Frost & Flame technicians are ready to help with anything in this guide.
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